Certificate in Professional Communication & Digital Skills for School Leaders

The Certificate in Professional Communication & Digital Skills for School Leaders is a specially designed programme to address skill gaps among Sri Lankan educational administrators.

It equips school leaders with practical, workplace-ready English communication skills and essential digital competencies required for daily operations such as leading meetings, writing emails, preparing reports, and using online tools confidently.

This programme focuses on real-life functional skills, ensuring participants can immediately apply what they learn in their school environment3.

Programme Overview

Programme ID :

Duration :

• 12 weeks (3 months) 5 Hours per Week

Course Fee :

Programme Fees Rs . 30000.00 ( 10000.00 x 3 )

Programme Description

Here is a complete, professional Assessment Rubric for your Certificate in Professional Communication & Digital Skills for School Leaders.
It includes:
✔ Clear criteria
✔ Score levels
✔ Weightage
✔ Descriptors
✔ Ready for PDF/Excel if needed

Why This Course Is Important for Sri Lanka

60% of school leaders struggle with English communication
Many admin tasks now require digital literacy
Ministry of Education is promoting ICT-based school management
Enhances professionalism and school reputation
Reduces errors and improves day-to-day operation.

Programme Structure and Modules

Module 1: Workplace English for School Leaders

Duration: 20 Hours

1.1 English for Meetings & Discussions

• Chairing and opening a meeting

• Presenting ideas clearly

• Asking and responding to questions

• Agreeing, disagreeing, clarifying

• Recording minutes and action points

1.2 Professional Speaking Skills

• Delivering announcements

• Short speeches for assemblies & events

• Handling parents and stakeholders

• Telephone communication etiquette

1.3 Email & Letter Writing Skills

• Formal vs informal email tone

• Writing clear subject lines

• Structuring an email: purpose, detail, action

• Writing official letters & notices

• Complaint letters, request letters, approvals

1.4 Everyday English for School Administration

• Vocabulary for school management

• Writing memos, circulars, reports

Module 2: Essential ICT Skills for School Leaders

Duration: 20 Hours

2.1 Digital Literacy Fundamentals

• Computer basics, file management, cloud storage

• Using Google Workspace / MS Office effectively

• Creating folders, documents, spreadsheets

2.2 Email & Online Communication

• Gmail/Outlook advanced features

• Scheduling, groups, signature, attachments

• Managing inbox professionally

2.3 Internet Skills for School Administration

• Effective web browsing

• Finding educational resources

• Using Ministry websites & portals

• Online forms and submissions

2.4 Document Preparation & Presentation

• Using MS Word for official documents

• Creating digital letters, notices & reports

• Simple PowerPoint presentations

Module 3: Professional Leadership Communication

Duration: 10 Hours

• Communicating with parents & teachers

• Conflict communication strategies

• Assertive and polite communication

• Writing briefing notes & executive summaries

Module 4: Digital Ethics & Cyber Safety for School Leaders

Duration: 4 Hours

• Safe browsing, password security

• Handling sensitive student data

• Social media etiquette for school leaders

Module 5: Practical Assessments & Portfolio

Duration: 6 Hours

• Conducting a mock meeting

• Presenting a 5-minute speech

• Submitting 3 official emails & letters

• Creating a simple digital document portfolio

Learning Outcomes

Conduct meetings and discussions confidently
Write clear professional emails and business letters
Prepare official documents using MS Word & Google tools
Browse the internet effectively for school-related tasks
Deliver short speeches and announcements
Manage communication with parents & staff professionally
Follow digital safety practices

Contact Person/s

To be added

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