Certificate in Professional Communication & Digital Skills for School Leaders

Module 1: Workplace English for School Leaders

Duration: 20 Hours

1.1 English for Meetings & Discussions

•        Chairing and opening a meeting

•        Presenting ideas clearly

•        Asking and responding to questions

•        Agreeing, disagreeing, clarifying

•        Recording minutes and action points

1.2 Professional Speaking Skills

•        Delivering announcements

•        Short speeches for assemblies & events

•        Handling parents and stakeholders

•        Telephone communication etiquette

1.3 Email & Letter Writing Skills

•        Formal vs informal email tone

•        Writing clear subject lines

•        Structuring an email: purpose, detail, action

•        Writing official letters & notices

•        Complaint letters, request letters, approvals

1.4 Everyday English for School Administration

•        Vocabulary for school management

•        Writing memos, circulars, reports

Module 2: Essential ICT Skills for School Leaders

Duration: 20 Hours

2.1 Digital Literacy Fundamentals

•        Computer basics, file management, cloud storage

•        Using Google Workspace / MS Office effectively

•        Creating folders, documents, spreadsheets

2.2 Email & Online Communication

•        Gmail/Outlook advanced features

•        Scheduling, groups, signature, attachments

•        Managing inbox professionally

2.3 Internet Skills for School Administration

•        Effective web browsing

•        Finding educational resources

•        Using Ministry websites & portals

•        Online forms and submissions

2.4 Document Preparation & Presentation

•        Using MS Word for official documents

•        Creating digital letters, notices & reports

•        Simple PowerPoint presentations

Module 3: Professional Leadership Communication

Duration: 10 Hours

•        Communicating with parents & teachers

•        Conflict communication strategies

•        Assertive and polite communication

•        Writing briefing notes & executive summaries

Module 4: Digital Ethics & Cyber Safety for School Leaders

Duration: 4 Hours

•        Safe browsing, password security

•        Handling sensitive student data

•        Social media etiquette for school leaders

Module 5: Practical Assessments & Portfolio

Duration: 6 Hours

•        Conducting a mock meeting

•        Presenting a 5 minute speech

•        Submitting 3 official emails & letters

•        Creating a simple digital document portfolio